Welcome to the M. D. GUNASENA LOYALTY CARD PROGRAM. It is an exclusive memberships that will allow you to obtain the maximum benefits by shopping at our stores. It is our way of appreciating you by rewarding you every time you read. Walk into any of our retail outlets and become an M. D. GUNASENA LOYALTY MEMBER today by paying a nominal fee of Rs.250/- and enjoy terrific membership privileges. Earn as you shop and redeem your points on your favourite books, stationery, toys, games and music. In addition, enjoy concessions to seasonal members only promotions, receive exclusive invites to our company events and be the first to know the latest news and updates about our new products and services by downloading our App, available for both Android and iOS.
The Loyalty Card is for individual use only and is non-transferable. The cardholder must be at least 16 years of age and have a valid National ID Card to enroll. The Loyalty Cardholder must present the card in person to earn or redeem points (Loyalty card may be requested along with a system generated OTP through a SMS for verification.)
The membership fee is Rs. 250/- and is not refundable nor transferable to any other individual. A lost or stolen card will require a new membership fee for the replacement. However points may be transferred from the old to the new card if the National ID card number was (i) declared on the old card and (ii) is the same number on the old and new membership application (subject to verification).
Loyalty Points Earning and Redemption
Points are earned at the rate of 2 point for every Rs. 100/- spent in a single transaction. The points are calculated based on the net value of the till receipt (net of all discounts, promotions and returns).
Points are redeemed at the rate of 1 point per Rs. 1/-.
Loyalty Points Expiry
Loyalty Points can be earned and redeemed at any time. Oldest points are redeemed first. Loyalty Points have maximum validity of 24 months from the day the points were earned.
We assure all our Loyalty Cardholders that we will do everything in our power to maintain the confidentiality of your personal information. It will not be provided to third parties nor used for any purpose other than for sending you promotions announcements and/or invitations.
Disclaimers Limitation of Liability
M.D. GUNASENA & COMPANY (PRIVATE) LIMITED and its affiliates directors officers and agents (collectively “Membership Providers”) expressly disclaim all warranties of any kind whether express or implied including but not limited to the implied warranties of merchantability fitness for particular purpose and non-infringement. Membership Providers make no warranty that this Loyalty Program (1) will meet your requirements (2) will be uninterrupted timely secure or error-free or (3) The quality of any products services information or other material purchased or obtained by you from your use of this Loyalty Program will meet your expectations. Membership Providers shall not be liable for any indirect incidental special consequential or exemplary damages including but not limited to damages for loss or profits goodwill use data or other intangible losses (even if Membership Provider has been advised of the possibility of such damages) resulting from (1) The use or the inability to use this Loyalty Program or any benefits thereof (2) The cost of the procurement of substitute goods and service resulting from any goods data information or services purchased or obtained or messages received or transactions entered via the use of this Loyalty Program (3) Unauthorized access to or alteration of your Loyalty Program data or (4) Any other matter relating to this Loyalty Program.
Governing Law and Arbitration
This Agreement is governed in accordance with the laws of Sri Lanka. In the event of any dispute or difference arising out of or relating to this Agreement or the breach thereof the parties here to shall use their best endeavors to amicably settle such disputes or differences.
Right to Amend
The Company shall have the discretionary right to amend the terms & conditions at any time and with respect to any provisions hereof and all parties or members hereto or claiming any interest here under shall be bound by such amendment provided however that no such amendment shall deprive a member or a Beneficiary of a right accrued hereunder prior to the date of the amendment.
Cancellation and Termination
You can cancel your membership at any time by returning the Loyalty Card with a letter at any Branch. The membership fee is non-refundable, non-transferable and the points balance will be cancelled.
We may terminate your membership without any notice for any reason using our sole discretion including without limitation if believe that continued use of such membership would violate any provisions of this agreement applicable law or otherwise be harmful to our interests. In the event of such termination the membership fee is non-refundable non-transferable and the points balance will be cancelled.
We may terminate any or all the benefits available under this Loyalty Program at any time or without notice.
This Agreement sets out the understanding between us regarding the use of the M.D. GUNASENA Loyalty Program. By signing the Application Form the Loyalty Cardholder freely consents to the Terms & Conditions of this Agreement